DIGITAL AND AGENTIC TRANSFORMATION FOR BRANDS AND RETAILERS
I work with brands and retailers on digital and agentic transformations, helping them understand what AI means for commerce operations, make the right platform and data decisions, and deliver the programmes that follow.
FROM STRATEGY TO EXECUTION
I've been at the build side of ecommerce since the beginning - from developing the first commerce platforms and early chat rooms, through marketplace explosion, social commerce, composable and headless architecture, to the agentic era we're in now. That experience shapes the decisions I make when leading transformation programmes - much of what looks new has been navigated before, just in a different form.
Every engagement is different. Some clients need someone to shape the approach from the start. Others have direction but need a seasoned pair of hands to make delivery successful. I meet them where they are.
If you're heading into something significant, I'd welcome a conversation.
What I Do
Senior ecommerce programme leadership across strategy, foundations, and execution.
Strategy
Helping you make the right decisions before execution begins. From platform and technology selection to marketplace expansion, international growth, and commercial proposition - I bring the experience to shape the approach, stress-test the thinking, and ensure the programme is set up to deliver real business outcomes.
Governance
The difference between programmes that succeed and those that don't is rarely the technology - it's the foundations on which the programme is based. I help establish optimal operating models, communication & team structures, and a governance framework that gives complex programme clarity.
Execution
Owning the delivery end to end and working within your team - not directing from a distance. I managing blended teams of internal and consultancy resource, drive stakeholder alignment, maintain momentum, and keep the programme on track from kickoff through to go live. Able to lead in many frameworks; waterfall, agile and hybrid.
Who I Work With
I work globally with large brands and retail technology providers who are looking to deliver complex digital retail programmes and implement change. Typically that means businesses with ambitious growth plans, often with international expansion on the agenda, or large scale technology transformation underway - who need leadership that can operate within and across the full programme lifecycle both strategically and hands on.
Working with top tier clients and partners
